## How Do You Fill Out an Empathy Map Canvas? Work clockwise through the six sections, exploring the user’s perspective with guiding questions. Include all perspectives, look for patterns, and identify actionable opportunities. >[!metaphor] >Completing an empathy map is like tuning into six different radio stations to hear the full story of your user’s world. Each station gives a unique angle, from what they say to what they silently wish. </br> Listening to all “frequencies” ensures you spot patterns and opportunities you’d miss from a single source. ## Works Consulted 1. [Empathy Map for Understanding Customers and Users](https://www.scrum.org/resources/empathy-map-understanding-customers-and-users) | Scrum.org | Accessed 26 Jul. 2025. ## Connections follows:: [[5.3 Definition of an Empathy Map]] topics:: [[Empathy Map]] ![[Footer]]