## How Can Teams Use Hypotheses to Close Satisfaction Gaps? Teams can use hypotheses to turn assumptions about the market, customers, or users into testable statements, then measure results to confirm whether they’ve closed a satisfaction gap and adjust their approach accordingly. >[!metaphor] >Using hypotheses to close satisfaction gaps is like testing different bridge designs before letting traffic cross. You don’t guess which one will hold; you model, test, and measure until you know it can carry the load. </br> By treating assumptions as experiments, teams ensure their solutions can reliably span the gap between current reality and customer expectations. ## Works Consulted 1. [What is a Hypothesis](https://www.scrum.org/resources/what-hypothesis) | Scrum.org | Accessed 23 Jun. 2025. ## Connections follows:: [[6.2 Measurement Confirms Whether Actions Work]] topics:: [[Hypothesis]], [[Customer Satisfaction Gap]], [[Assumption]],[[Hypothesis-Driven Development]] ![[Footer]]